Meet EDNA, your customer's post-purchase feedback chatbot.
Why do Fashion Brands prefer EDNA over feedback surveys, email survey forms, questionnaires, generic chatbots and chat services?
Get real customer insights on your products. EDNA collects accurate data on apparel and shoes.
Find EDNA on the Shopify app store, try it for free, get your feedback email campaign going in minutes.
Gather customer feedback on product use & customer preferences, size & fit, in a mobile-friendly chat. Pre-made questions for fashion.
Analyse feedback in a visual dashboard to learn about product satisfaction on a category or item level for: shoes, pants, shirts, etc...
Customise the chatbot to your brand: chat banner, chatbot branding, colours, buttons, discount codes, or offers to make it your own.
💡 Edna knows what to ask. Pre-made questions specifically tailored to the fashion industry.
🚀 Quick to launch: Start your campaign with a template. Tailor it to fit in with your brand identity.
👩 Real User profiles: Turn distribution of answers from the user base into user profiles.
📈 Product reviews: statistics on product reviews, split into individual products and categories.