Below you’ll find Frequently Asked Questions (FAQ) and answers about Easysize, FitQuiz and EDNA.
Easysize is an easy-to-use tool for apparel and footwear shoppers recommending the perfect fit based on their personal preferences and taste. Brands use Easysize to give a hassle-free fitting experience online to their shoppers, grow conversion and to reduce unnecessary returns.
Easysize is for anyone who has an online fashion store. The Easysize plugin is integrated to the store and used by its shoppers to recommend the perfect fit based on their personal preferences and taste.
Integrating the Easysize plugin on your store is a quick and straight-forward process. It may require some initial setup, depending on your platform but our Customer Success and technical team will be more than happy to assist you.
Absolutely! As part of the Easysize integration service, our Customer Success and Integration team is more than happy to support you alongside; from start to launch.
Easysize uses machine learning and AI to calculate the perfect size based on the shopper's style preferences and matching customer profile's shopping behaviors.
Yes! Easysize works perfectly on mobile devices and is 100% mobile responsive for any device.
The Easysize solution has been designed for:
We support sustainable brands. Easysize has worked with pre-owned fashion retailers and vintage fashion stores.
At this time, the Easysize solution does not support:
Contact us if you think we should...!
You sure can! We will just need a bit of extra information from you about your brand and different products' fit and size. This allows us to integrate the recommendation tool to work in your online store. How? We use millions of data points from other similar fashion brands just like yours to design our solution to fit your needs.
Contact us today for our team to find out how to get started
Absolutely! The Easysize team can personalize the design to get your own custom icon, colour and font type to match with your brand identity. You can have the Easysize solution in any language you want.
Easysize integrates with the following platforms:
Contact us to learn more how our team can help you get started today. Our quickest integration takes less than two weeks
Easysize is 100% GDPR compliant and obliges with the California Consumer Privacy Act (CCPA). We do not collect or store any sensitive or personal information (such as shoppers' names, addresses, emails or credit card information).
We accept PayPal, credit card payments and bank transfer.
We do offer annual plans. Contact us at firstname.lastname@example.org for more information
No measurements needed! The Easysize solution focus on shoppers' fit and sizing preferences. The solution doesn't require any body measurements, weight, body scans of your shoppers. This means, your brand won't need to share this with our team during the integration process of the solution.
EDNA is a Shopify chatbot app for merchants already using an email solution (Mailchimp or Klaviyo). EDNA has been designed for fashion brands to collect post-purchase product feedback from existing customers.
EDNA is an abbreviation for Easysize DNA, or EDNA :) EDNA is the official name of a post-purchase customer feedback app available for download on Shopify marketplace.
As a merchant, this is how EDNA works:
If you are a fashion merchant on Shopify and you are eager to capture valuable insights on your shoppers´ preferences and experiences, EDNA is for you!
Based on insights from the fashion industry, the pre-made chatbot survey questions have been tailored for the specific fashion categories you wish to obtain feedback for.
EDNA uses data on fashion items to create the feedback chatbot questions for the items you choose to send your post-purchase feedback campaign for.
EDNA has been designed for:
At this time, EDNA cannot collect feedback for:
Contact us if you think we should...!
Yes! We know the importance of brand consistency across platforms. You can modify your post-purchase email campaign and survey by personalizing it with your brand´s logo, set the language of your preference and add custom requests such as review requests or promotional codes to activate your shoppers. Please contact our Customer Success team if you want to make a custom request
89% of all customers who open EDNA complete the feedback survey. The secret to success? Shoppers are more likely to complete a survey when presented in the form of a chatbot. They can simply select one of the pre-defined options thus making it easier for them to reply, especially on mobile phones.
EDNA is 100% GDPR compliant and obliges with the California Consumer Privacy Act (CCPA). We do not collect or store any sensitive or personal information (such as shoppers' names, addresses, emails or credit card information).
Can’t find your question here? Contact us at email@example.com